Where to Complain
Don't just get mad, complain!
The following agencies handle complaints regarding deceptive florist marketing and advertising:
US Federal Trade Commission (FTC)
877-382-4357 Consumer Fraud Complaints
Read more about filing a complaint with the FTC.
Canadian Bureau of Competition
The following agencies handle investigations of fraudulent florists and affiliates that conduct business on an interstate or inter-country level:
United States Department of Justice
Corporate Fraud Hotline
Royal Canadian Mounted Police (RCMP)
Reporting Economic Crime On-line
Scams and Frauds
The following wire service companies offer relay of orders between affiliates and local florists. If you determine one of their networks or their tradmarked product photographs was used by a deceptive or misleading seller, please file a complaint directly with them.
3113 Woodcreek Drive
Downers Grove, IL 60515
FTD owns and operates the following websites:
FTD's proprietary order transmission network is Mercury.
11444 W. Olympic Blvd.
Los Angeles, CA 90064
Teleflora owns and operates the following websites:
Teleflora's proprietary order transmission network is Dove.
One Old Country Road
Carle Place, NY 11514
1-800-Flowers owns and operates the following websites:
1-800-Flowers' proprietary order transmission network is BloomNet (BMT).
FloralSource International, L.L.C (FSI)
P.O. Box 810
Eagle Point, Oregon 97524